Customer Care

Processing and Shipping: 

Please note at checkout that USPS first class and priority are approximations while UPS is guaranteed.

Holidays may affect these delivery times.

Estimated delivery time does not include processing time stated in product description.

Please make sure your address is correct before placing order. We are not responsible for incorrect addresses nor responsible once your order is shipped.

International Orders:

International 10-16 days via DHL 

We cannot guarantee that you will or will not be charged any customs fees or duties. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. This applies only to international and Canadian orders. 

Returns:

Returns must be made within 7 days that the item was delivered. Tags must still be attached and item/s must be unworn, unwashed, and non-defective. 

We are not responsible for return shipping costs incurred.

You will be refunded the full purchase amount minus any shipping charges that were incurred in sending out your item within 28 days that the item is received.

Email info@sickocartel.com with your reason for return.